Privacy Policy

Last Updated: November 15, 2024

At Intermingle ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Marketing Operating System service, including our website, interactive action workbook, and implementation resource library.

1. Information We Collect

1.1 Information You Provide to Us

Account Information: Name, email address, business name, and contact information

Payment Information: Billing address, payment method details (processed securely through our payment processor)

Usage Data: Information about how you use our service, including workbook interactions and resource library access

Communication Data: Records of communications with us, including support requests and feedback

1.2 Automatically Collected Information

Device Information: IP address, browser type, device type, operating system

Usage Information: Pages visited, time spent on pages, click patterns, access times

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage

2. How We Use Your Information

Provide, maintain, and improve our Marketing Operating System service.

Process your subscription and manage your account

Send you service-related communications, including updates and support messages

Respond to your inquiries and provide customer support

Analyze usage patterns to improve our service and user experience

Detect, prevent, and address technical issues and security threats

Comply with legal obligations and enforce our terms of service

Send marketing communications (with your consent, which you can opt out of at any time)

3. Information Sharing and Disclosure

We do not sell your personal information.

3.1 Service Providers

Payment processors for subscription billing

Cloud hosting providers for data storage

Analytics providers to help us understand service usage

Customer support platforms

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

Encryption of data in transit and at rest

Secure payment processing through PCI-compliant processors

Regular security assessments and updates

Access controls and authentication requirements

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information at any time through your account settings.

5.2 Data Deletion

You can request deletion of your account and personal information by contacting us. We will honor your request subject to our legal obligations to retain certain information.

5.3 Marketing Communications

You can opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.

5.4 Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

5.5 Subscription Cancellation

You can cancel your subscription at any time through your account settings or by contacting us. Cancellation will stop future charges, but you will retain access until the end of your current billing period.

6. Free Trial and Subscription

6.1 Free Trial

During your 7-day free trial, we collect the same information as described above. No payment is required during the trial period. If you do not cancel before the trial ends, your subscription will automatically begin at the locked-in price.

6.2 Subscription Billing

Payment information is processed securely through our payment processor. We do not store full credit card numbers on our servers. Your payment information is encrypted and handled in accordance with PCI DSS standards.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives.

adequate protection.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you cancel your account, we will delete or anonymize your information within a reasonable timeframe, subject to legal requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated Privacy Policy.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. California Privacy Rights

The right to know what personal information we collect, use, and disclose.

The right to delete your personal information.

The right to opt out of the sale of personal information (we do not sell personal information).

The right to non-discrimination for exercising your privacy rights.

13. Contact Us

Email: [email protected]
Subject: Intermingle Privacy Team
We will respond to your inquiry within 30 days.

14. Consent

By using our Marketing Operating System service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our service.